Standard Terms of Business and Customer Information

I. Terms

§ 1 Basic Provisions

(1) The following terms and conditions apply to all contracts that you conclude with us as a provider (SAHDIA Enterprises GmbH for fashion jewelry) via the website www.scarlet-products.de Unless expressly agreed otherwise, the inclusion of any terms and conditions you may use is hereby expressly excluded.

(2) A "consumer" within the meaning of the following provisions is any natural person who concludes a legal transaction that cannot be predominantly attributed to their commercial or independent professional activity. The term "entrepreneur" refers to any natural or legal person or partnership with legal capacity who concludes a legal transaction in the exercise of their independent professional or commercial activity.

§ 2 Conclusion of the contract

(1) The subject matter of the contract is the sale of products.

(2) By placing the respective product on our website, we make you a binding offer to conclude a purchase contract under the conditions specified in the item description.

(3) The purchase contract is concluded via the online shopping cart system as follows:
The products you wish to order are placed in your shopping cart. You can access the shopping cart and make changes at any time using the corresponding button in the navigation bar.
After accessing the “Checkout” page and entering the required personal data as well as the payment and shipping conditions, an order overview with all order data will be displayed again.
If you use an instant payment system (e.g. PayPal / PayPal Express, Amazon Payments, Sofort) to pay, you will either be taken to the order overview page of our online shop or redirected to the website of the provider of the instant payment system.
If you are redirected to the instant payment system, make the appropriate selections or enter your details. You will then be redirected to the order overview page in our online shop. You will then be redirected to the order overview page in our online shop.
Before submitting your order, you have the opportunity to review all information, change it (also using the "Back" function of your internet browser) or cancel the purchase process.
By clicking the “Buy” button you submit a legally binding declaration of acceptance, which creates the purchase contract.

(4) You are not bound by any requests for a quote that you have submitted to us. We will submit a binding offer in text form (e.g., by email), which you can accept within 5 days.

(5) The processing of the order and the transmission of all information required for the conclusion of the contract are carried out by email in a partially automated manner. You must therefore ensure that the email address you have provided us with is correct and that you can be sure that you receive the respective emails. In particular, you must ensure that the emails are not blocked by a spam filter.

§ 3 Special agreements on the payment methods offered

(1) SEPA direct debit (core and/or business direct debit)
If payment is made by SEPA core direct debit or SEPA business direct debit, you authorize us to collect the invoice amount from the specified account by issuing a corresponding SEPA mandate.
The direct debit will be made within 10 days of the conclusion of the contract.
The deadline for sending the advance notice has been reduced to five days before the due date. You are responsible for ensuring that the specified account has sufficient funds by the due date. Should a direct debit be returned due to circumstances attributable to you, you will be responsible for any associated bank fees.

§ 4 retention, retention of title

(1) A right of retention can only be exercised if it concerns claims from the same contractual relationship.

(2) The goods remain our property until the purchase price has been paid in full.

(3) If you are an entrepreneur, the following applies in addition:

a) We retain title to the goods until all claims arising from the current business relationship have been settled in full. The goods subject to retention of title may not be pledged or assigned as security prior to the transfer of title.

b) You may resell the goods in the ordinary course of business. In this case, you hereby assign to us all claims against third parties arising from the resale in the amount of the invoice, and we accept the assignment. You are authorized to collect the claim. However, if you fail to properly fulfill your payment obligations, we reserve the right to collect the claim ourselves.

c) If the reserved goods are combined or mixed with other items, we shall acquire co-ownership of the new item in the ratio of the invoice value of the reserved goods to the other processed items at the time of processing.

d) At your request, we are obligated to release the securities to which we are entitled, provided that the realizable value of our securities exceeds the secured claim by more than 10%. The selection of the securities to be released is at our discretion.

§ 5 Warranty

(1) The statutory warranty rights apply.

(2) For used goods, claims for defects are excluded if the defect only becomes apparent after one year from delivery of the goods. If the defect occurs within one year from delivery, claims for defects can be asserted within the statutory limitation period of two years from delivery of the goods. The above restriction does not apply:

– for damages that are attributable to us intentionally or through gross negligence and that result from injury to life, body or health;
– insofar as we have fraudulently concealed the defect or have assumed a guarantee for the quality of the goods.

(3) As a consumer, you are requested to check the goods immediately upon delivery for completeness, obvious defects, and transport damage, and to notify us and the transport company of any complaints in writing as soon as possible. Failure to do so will not affect your statutory warranty claims.

(4) If you are an entrepreneur, the following provisions apply:

a) Only our own specifications and the manufacturer's product description are deemed to be agreed upon regarding the quality of the goods. Other public statements, endorsements, or advertising statements by the manufacturer do not constitute a contractual description of the quality.

b) In the event of defects, we will, at our discretion, repair or replace the goods. If the remedy fails, you may, at your discretion, demand a reduction in price or withdraw from the contract. The repair shall be deemed to have failed after the second unsuccessful attempt, unless the nature of the goods, the defect, or other circumstances indicate otherwise. In the event of repair, we shall not be liable for any additional costs incurred by transporting the goods to a location other than the place of performance, provided that such transport does not correspond to the intended use of the goods.

c) The warranty period is one year from delivery of the goods. The shortened limitation period does not apply:

– for damages that are attributable to us intentionally or through gross negligence and that result from injury to life, body or health;
– if we have fraudulently concealed the defect or have provided a guarantee for the quality of the goods;
– in the case of goods which have been used for a building in accordance with their usual purpose and which have caused the building to be defective;
– for statutory recourse claims that you have against us in connection with warranty rights.


§ 6 Choice of law, place of performance, place of jurisdiction

(1) German law applies. This choice of law applies to customers only to the extent that it does not deprive them of the protection afforded by mandatory provisions of the law of the country in which the customer has their habitual residence (favorability principle).

(2) If you are not a consumer but a merchant, a legal entity under public law, or a special fund under public law, our place of business shall be the place of jurisdiction and place of performance for all services resulting from the business relationship with us. The same applies if you do not have a general place of jurisdiction in Germany or the EU, or if your place of residence or habitual abode is unknown at the time the action is filed. The right to also bring the case before a court at another statutory place of jurisdiction remains unaffected.

(3) The provisions of the UN Sales Convention explicitly do not apply.

II. Customer Information

1. Identity of the seller

SAHDIA Enterprises GmbH for fashion jewelry
Bolongarostrasse 88
65929 Frankfurt
Germany
Phone: 06924268011
Email: online@sahdia.de

Alternative dispute resolution:
The European Commission provides a platform for out-of-court online dispute resolution (ODR platform), which can be found at https://ec.europa.eu/odr is available.

2. Information about the conclusion of the contract

The technical steps for concluding the contract, the conclusion of the contract itself and the correction options are carried out in accordance with the “Conclusion of the contract” provision in our General Terms and Conditions (Part I).

3. Contract language, storage of the contract text

3.1. The contract language is English.

3.2. We do not save the full contract text. Before submitting your order via the online shopping cart system, you can print out the contract details using your browser's print function or save them electronically. Once we receive your order, we will send you the order details, the legally required information for distance selling contracts, and the General Terms and Conditions again by email.

3.3. You will receive all contractual information as part of a binding offer in text form (e.g., by email), even for quote requests outside the online shopping cart system. You can securely print or save this information electronically.

4. Essential characteristics of the good or service

The essential characteristics of the goods and / or services can be found in the respective offer.

5. Price and payment methods

5.1. The prices listed in the respective offers and the shipping costs represent total prices. They include all price components including all applicable taxes.

5.2. The applicable shipping costs are not included in the purchase price. They can be accessed via a correspondingly labeled button on our website or in the respective offer, are shown separately during the ordering process, and are to be borne by you in addition, unless free shipping has been promised.

5.3. If delivery is made to countries outside the European Union, additional costs may arise for which we are not responsible, such as customs duties, taxes or money transfer fees (transfer or exchange rate fees of credit institutions), which you will be responsible for.

5.4. You will also be responsible for any costs incurred in transferring money if the delivery is made to an EU member state but the payment was made outside the European Union.

5.5. The payment methods available to you are shown under a correspondingly designated button on our website or in the respective offer.

5.6. Soweit bei den einzelnen Zahlungsarten nicht anders angegeben, sind die Zahlungsansprüche aus dem geschlossenen Vertrag sofort zur Zahlung fallig.

6. Delivery terms

6.1. The delivery conditions, the delivery date and any existing delivery restrictions can be found under a correspondingly designated button on our website or in the respective offer.

6.2. If you are a consumer, the following is regulated by law:
The risk of accidental loss or deterioration of the sold goods during shipment passes to you only upon handover of the goods, regardless of whether the shipment is insured or not. This does not apply if you have independently commissioned a transport company not designated by us or another person designated to carry out the shipment.

Are you an entrepreneur, supply and shipment is at your risk.

7. Statutory warranty rights

Die Haftung für Mängel richtet sich nach der Gelung „Gewährleistung“ in unseren Allgemeinen Geschäftsbedingungen (Teil I).

These Terms and Conditions and customer information were prepared by the lawyers of the Händlerbund, who specialize in IT law, and are continuously reviewed for legal compliance. Händlerbund Management AG guarantees the legal compliance of the texts and assumes liability in the event of any cease-and-desist letters.
For more information, please visit: https://www.haendlerbund.de/agb-service

Last update: 01.09.2025